FAQS

Frequently Asked Questions

Can I request a particular item to be made into a mockup?
Definitely! We're always taking requests from customers. Just get in touch with us via contact@uniquesportsapparel.com and we'll see what we can do for you!

I can't remember my password!
When you go to login you will see a Forgot Password? Link. Click that and follow the instructions.

Can I send you guys some feedback?
Of course! We love to hear feedback, good or bad, from our customers. Just send us an email at contact@uniquesportsapparel.com

I'm having trouble downloading my files!
How frustrating! Sometimes browsers struggle with large files. Please shoot us an email at contact@uniquesportsapparel.com with all your technical problems, we are here quick to help you 24/7.

How do I use the color libraries included in my mockup pack?
Good question! We've actually made all the designs in Pantone color which are universally used and with double clicking on the color from the swatch and you can easily change to your desire colors.

Do I receive a download link or email for the purchase product for downloading!

How do I unsubscribe from emails?
At the bottom of each email will be an unsubscribe button. Sorry to see you go!

I'm missing items in my downloads section!
That sucks! Send us an email at contact@uniquesportsapparel.com with your name, email and order number and we'll fix that up for you.

Do I need special software to use your products?
You will definitely need a copy of Adobe Illustrator CS3 and also the files can be open on CorelDRAW Graphics Suite to use our design resources.

How can I get a custom mockup/template made?
You can do that by emailing at contact@uniquesportsapparel.com

What is a Unique Sports Apparel?
A Unique Sports Apparel is a source of providing an high-end vector graphics of a sport apparel mockups and templates purely made in USA.

How do I contact Unique Sports Apparel?
You can email us here contact@uniquesportsapparel.com

Where can I find a coupon code?
We might occasionally post keep looking or subscribe to our newsletter.

Where do I find information about licenses?
All the products are license for personal use only.

What payment gateways do you offer?
Our shop is powered by Shopify. So you can use AMEX, Apple Pay, MasterCard, Visa, Shopify Pay and PayPal.

How do I get a refund for a duplicate purchase?
You can email us at contact@uniquesportsapparel.com with your order numbers and we'll happily reverse one of the charges!